CBN Asia is looking for Partner Service Representatives to join our dynamic inbound call center, ministry team. We are seeking dedicated customer service professionals who love to pray and are passionate about the mission of “Proclaiming Christ, Transforming Lives.” Are you ready to upgrade your job into a life-transforming career?
The main role of this *work-from-home position is to received calls from and minister to established and prospective CBN partners by praying for their concerns in a way that is rooted in sound biblical doctrine; sharing information and answering questions about CBN and its affiliate ministries; facilitating account status change requests; encouraging financial support, and executing outbound donor affirmation/appreciation as assigned.
The position is primarily work-from-home. Post-quarantine, successful applicants may be asked to come to the CBN Asia Makati office occasionally or as needed.
Qualifications / Preferred Skills:
- Excellent listening skills and ability to empathize with others
- Knowledge of the Bible and ability to say concise, scripture-based prayers
- Ability to communicate professionally (oral and written), observing proper use of sentence structure, grammar, and spelling
- Good computer skills including use of Windows-based operating system, web browser, and email program, with the ability to learn new software
- Strong reading comprehension skills
- Ability to work weekends and holidays occasionally or as needed
- Experience with Call Center software a plus
- Reliable high-speed post-paid internet access with a minimum speed of 25MBPS
- Distraction-free work environment or area at home
- Personal mobile phone for communication
Full time – 12:00 PM to 9:00 PM or 9:00 PM to 7:00 AM