Job Description:

Performs several tasks including cleaning and maintaining of office facilities (Janitorial) and performs messengerial tasks assigned on a daily basis (Messengerial)

Key Responsibilities:

1. Proper cleaning of offices, furniture, equipment, and utensils on a daily basis.
2. Handle basic maintenance, cleaning, repairs, and other janitorial work.
3. Able to work safely with a variety of cleaning supplies.
4. Able to use basic cleaning materials and equipment (like Vacuum cleaner).
5. Ability to work independently and must be able to complete assigned task with minimum supervision
6. Able to effectively handle potentially stressful situations in a calm manner
7. Ensure that all comfort rooms / toilets facilities are always clean. Regularly check and provide toilet supplies when needed. Arrange to disinfect the toilet facilities when required.
8. Securely deliver and pick-up documents, donations, packages, and other items to/from recipients and donors in a timely manner.
9. Run general errands, such as but not limited to bills payment, bank transactions, and perform collection activities in coordination with Finance and Resource Development Department.
10. Perform other tasks as may be assigned by the company from time to time.

Qualifications:

1. At least Senior High School graduate or attained second year college education, or has equivalent working experience.
2. Ability to read, understand, and carry out oral and written instructions.
3. Familiar with roads and routes in Metro Manila.
4. Willing to work on extended hours.
5. Can be trusted with confidential and financial matters.
6. Must be organized, dependable, reliable, committed, trustworthy, punctual, and has keen eye on cleanliness.
7. Ability to manage multiple tasks within given time frames.

Job Description:

1. Provides research needs for content creation for CBN Asia social media accounts, website, and marketing campaigns – Internet research, videos, references, key persons, etc.
2. Gathers materials for collaterals and content generation for website, social media platforms, and marketing campaigns under the CBN Asia team
3. Takes care of logistics and admin tasks needed for current campaigns and projects of the CBN Asia and the Digital Media team
4. Writes articles for CBN Asia website/Frontlines/Telethon including going out to cover events of CBN Asia Family of Ministries if needed
5. Helps in producing teaching and ministry videos for social media
6. Prepares reports

Job Qualifications:

1. Excellent research and writing skills
2. Project management skills
3. Good communication and people skills

Job Description:

Responsible for developing and managing established service level agreements (SLA) for information and communication technology (ICT) services for the CBN Asia Family of Ministries with the IT service operations/desk team. The following are the action areas of the IT Services Manager:

• Manages the full-service cycle of IT service delivery from selection, deployment, usage, upgrade, disposal, compliance, inventory, sustainability, cost optimization, and protection of all IT asset portfolio (system and network infrastructures, servers, desktop/laptop workstations, operating systems, applications, and peripherals).
• Identifies and oversees systems development and enhancement, and the integration of new systems with existing systems
• Identifies and oversees the provision of end-user services, including help desk and technical support services
• Provides business analysis (IT Operations) by visualizing and articulating IT requirements and solutions, solves complex IT problems and concepts, and make disciplined decisions based on available information.
• Life-cycle management of all ICT assets (software, hardware, intellectual property, license, and warranties.
• Keeps current with the latest technologies and determines what new technology solutions and implementations will meet business and system requirements
• Evaluates software and hardware vendors and solutions
• Manages financial aspects of the department, including purchasing, budgeting, procurement justifications and budget review
• Ensures the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades
• Communicates regularly with management and all users of information services and systems
• Manages staff, including hiring, training, evaluation, guidance, discipline, and discharge
• Develops staff to meet the changing needs of users, groups, and offices; new projects and technologies; and varying staff strengths
• Performs other duties as may be assigned from time to time

Job Qualifications:

• Bachelor’s degree or equivalent experience in information technology, online strategies, and emerging technology as applied in media ministry
• Average 7 to 10 years experience in the IT field
• Experience in religious radio/TV broadcasting is an advantage
• Above-average proficiency in computer and network systems (for voice and data), hardware and software
• Good analytical, judgment, organizational, and time management skills
• Keen eye for detail and ability to process a large amount of information
• Sound understanding of biblical principles
• Excellent oral and written communication skills in English and Filipino
• Excellent people skills
• Ability to work independently and with a team
• Ability to work well under pressure
• Spiritual maturity

Job Description:

The Network Administrator is responsible for the day-to-day administration, planning, management, and maintenance of the Local Area Network (LAN) and Internet Services (WAN), network segments, intranets, and other data communication systems of the CBN Asia Family of Ministries (CBN Asia, Operation Blessing, and Asian Center for Missions). He will closely coordinate network infrastructure specifications in compliance with the CBN Asia I.T. department.

The following are the action areas of the Network Administrator:

1. Planning, management and administration of the Local Area Network and Internet Services
2. Network documentation and technical communication to the IT Team
3. Provide on-call and immediate support in case of Local Area Network or Internet Service disruptions.
4. Be involved with the following areas of influence:

• • CBN ASIA staff workflow/scope verification
  • Network system IT staff training
  • Network user training
  • Internet Service Providers (ISP) coordination work

Job Qualifications:

• Graduate of Computer Science or Computer Engineering course
• With at least 3 years of experience as a Network Administrator
• Experience with Microsoft Windows Servers 2008, 2012, 2016, and 2019
• Experience with CISCO switches and routers
• MSCE certification

Job Description:

Provide various transportation services, including but not limited to transporting humanitarian relief goods, donations, equipment and company staff to and from specified locations.

Key Responsibilities:

1. Drives company vehicles to transport passengers and/or cargo to desired locations.
2. Conducts weekly monitoring and checking of all vehicles condition.
3. Responsible in keeping, updating maintenance records of all vehicles.
4. Responsible for monitoring and timely renewal of registration and insurance.
5. Ensures that vehicles have a copy OR, CR, vehicle insurance and passes from MMDA and etc qualifications.
6. Picks up passengers and/or cargo at pre- arranged locations.
7. Responsible for the proper maintenance of office vehicles such as regulating tire pressures and adding gasoline, oil and water.
8. Ensures that the vehicle has a fire extinguisher and emergency kit/ tools.
9. Tests vehicle equipment such as lights, breaks and horns, to ensure safety on the road prior to departure from office premises.
10. Ensures that the vehicles are carwashed and in full tank after use.
11. Accomplishes vehicle checklist and mileages after each trip.
12. Follows regulations governing vehicle operations and traffic rules / regulations.
13. Ensures the weekly driving schedules including those for emergency are properly coordinated with the immediate supervisor and requesting departments,
14. Arranges for vehicle repairs when needed.
15. Canvasses and secures quotation for vehicle repairs.
16. Notifies the immediate supervisor for any vehicle problems and incidents.
17. Accomplishes and file accident reports when necessary.
18. Performs other duties as may be required from time to time.

Secondary Responsibilities:

1. May assist in the renewal of company property insurance and other regulatory requirement (yearly)
2. Does errands like processing of business permit renewal and other local regulatory requirement (yearly)
3. Attends coordination meeting with Outreach and other departments and relays to stay informed of the tasks at hand and be prepared for the travel itinerary.

Qualifications:

1. Must possess driver’s license 123. At least second year college.
2. Two (2) years driving experience with an excellent driving record or any equivalent combination of education, training and experience which provides the requisites knowledge, skills and abilities.
3. Ability to read, understand and carry out oral and written instructions.

Job Objective:

The NOC Technician will be primarily responsible for monitoring the network, servers, internet services and applications to ensure IT services are operating at a normal operating condition.  The NOC Technician performs the first level response to events and incidents, performs analysis and remote diagnostics as necessary to resolve problems or qualify problems for escalation to other engineers.  The Technician will utilize network management tools to detect abnormal behavior or failures within the Enterprise IT systems.  The NOC Technician will participate in the reporting of events, incidents and normal operating status of all monitored systems and the operations of Data Loss Prevention functions.  This position also includes supporting Life Cycle Management, Security Response measures and Local Area Network physical and logical plant installations and modifications for both data and telecommunications networks.

Duties and Tasks:

1. Monitor network, server, internet services and applications to ensure availability and performance in accordance with Service Level Agreements (SLA)
2. Perform first call resolution of Prayer Center staff support calls; escalate to Tier II or III if necessary.
3. Maintain working knowledge of a wide range of systems and applications relevant to our environment
4. Open, update and close all service management assigned ticket or tasks.
5. Perform first level troubleshooting and diagnosis as well as event correlation.
6. Performs advanced backup functions, including scheduling, restoring and troubleshooting, including tape management with offsite facilities.
7. Follow IT Service recovery and escalation procedures to support timely and effective Incident Response and restoration activities.
8. Publish regular reports for monitored services, systems and applications/components.
9. Escalate unresolved issues as directed and keep stakeholders informed about issues that may affect services.
10. Continually increase skill set by learning new technologies, operations, and/or strategies that improve job performance, effectiveness and daily operations.
11. Interact politely and effectively with end users and maintain good customer relationships.
12. Perform horizontal network cabling installation, changes, testing and troubleshooting.
13. Perform inventory, management, and lifecycle activities against various configuration items that make up the infrastructure as well as IT service management.
14. Performs activities in fulfillment of IT security such as patching, anti-virus deployment/rectification, and physical challenge to IT infrastructure.

Required Knowledge, Skills, and Abilities (KSAs):

1. Entry level industry certifications or 1-2 years experience preferred relating to infrastructure and network operations support
2. Strong analytical skills
3. Strong organizational skills
4. Willingness to learn and advance
5. Ability to troubleshoot networks and systems using monitoring/alert tools
6. Ability to work independently as well as on project teams.
7. Knowledge of Microsoft Operating Systems and Network Management Tools (Linux/Cisco a plus)
8. Functional knowledge of Interactive Intelligence call center applications
9. Functional knowledge of VMware Horizon View virtual desktop infrastructure
10. Outstanding character, integrity, the ability to exhibit professionalism and good customer service skills are required
11. Ability to communicate well both in written and oral form with a pleasant demeanor and perform both oral and written instructions
12. Availability to work shifts and after hours as needed
13. Ability to lift 30lbs. and use basic hand tools and use a ladder for overhead work.

Certifications:

MCP, CompTIA Network+ or CompTIA Server+

Basic knowledge of ITIL V3 a plus.

Reporting Relationship:

Reports to Manager of IT Infrastructure and Operations

Job Description:

1. Provides research needs for content creation for Superbook social media accounts and marketing campaigns – Internet research, videos, references, key persons, etc.
2. Gathers materials for collaterals and content generation for social media platforms and marketing campaigns for Superbook
3. Takes care of logistics and admin tasks needed for Superbook including coordinating with talents and production team
4. Writes/generates content for digital platforms as needed

Job Qualifications:

1. Bachelor’s Degree in Communications, Marketing, or any related field
2. Internet and social media savvy
3. Excellent research and writing skills with high degree of accuracy and attention to detail
4. Excellent verbal and written communication skills, and people skills
5. Strong creativity, critical thinking, and problem-solving skills
6. Can work well under pressure and beat deadlines
7. Can work well individually and with a team
8. Produces excellent work with minimum supervision

Job Description:

1. Plan, design and produce events while managing all project delivery elements within time limits
2. Liaise with event partners
3. Conduct research, gather information and negotiate contracts prior to finalizing agreement
4. Provide feedback and periodic reports
5. Propose ideas to improve event quality
6. Organize facilities and manage all event’s details such as décor, food/catering, entertainment,
transportation, location, invitee list, special guests, equipment, promotional material etc.
7. Ensure compliance with insurance, legal, health and safety obligations
8. Specify staff requirements, source workers, and coordinate their activities
9. Cooperate with marketing and PR to promote and event
10. Proactively handle any arising issues and troubleshoot any emerging problems on the event day
11. Conduct pre- and post- event evaluations and report on outcomes
12. Research market, identify event opportunities and generate interest

Job Qualifications:

• Bachelor’s degree, preferably in Event Management and/or, Marketing Business Management,
Communication Arts
• Proven Event Management Experience
• Excellent presentation and oral and written communication skills in English and Filipino
• Computer proficiency (Word, Excel, Outlook, PowerPoint)
• Ability and willingness to travel frequently
• Ability to work under pressure and to adapt to sudden changes
• Excellent people skills across all ages and socio-economic classes
• Must be willing to work long hours, weekends and holidays
• Excellent time management
• Ability to build productive partner/donor relationships
• Ability to manage multiple projects independently